June 20, 2016

Thinking about hiring a professional cleaning agency but don’t know how to start looking? This guide helps you choose the best cleaning service provider in London!

With so many professional cleaning service providers in London, it can be difficult for customers to choose a housekeeping agency that is the right fit for them. This is especially true for customers who are new or inexperienced at hiring cleaning agencies and don’t know what to expect.

Whether you need a housekeeper or a professional cleaning service for the end-of-the-tenancy cleaning, this guide tells you everything you need to know about hiring the best professional cleaning service agency in central London.

1.    They’ll listen to your needs.

Professional cleaning agencies listen to their customers and ask them why they need housekeeping services in the first place. Depending on your home and your lifestyle, a housekeeping service provider will offer you a package that is right for you. They’ll ask you specifically which rooms and areas of your home you need to get cleaned and which are off limits. Also, instead of trying to sell you an expensive package or a higher quote, a professional agency will give you exactly what you need, nothing more, nothing less. If you’re a family of two working adults, they’ll offer you a 2-day service instead of pushing you to hire them for a 5-day cleaning service!

2.    You won’t have to ask for referrals.

A reputable cleaning company will offer you referrals from current and previous customers, without you having to have you to ask them for it. Referrals mean they have a proven track record and are reputable among their clients.

3.    Free consultations provided.

Reputable cleaning agencies will offer free consultations before providing you with a quote. They are likely to ask you questions over the phone to learn more about your needs and then come in for a visit to take a look around your house and assess how many team members they would need to send over to do the job. In your initial stages of research, if a company is not willing to give you a free estimate, then it’s probably a good idea to pass them over.

4.    They have a team of cleaners.

Best cleaning agencies send in a team of professional cleaners to do the job. If you are a large family and need your entire house cleaned, they will usually send a team of 2-3 people. If you are a single person living in a loft or small apartment, they are likely to send in one cleaner. Watch out for certain companies that claim to be professionals with a dedicated team of cleaners but are actually run by single housekeeping professional.

5.    It’s an insured company.

Accidents are prone to happen, so proper insurance is vital. Make sure that the housekeeping agency you hire is insured and bonded, so in case there is any damage during a routine cleaning appointment, you are covered. Most professional cleaning services in London are insured and bonded and let their customers know about this essential feature. Uninsured companies are likely to be cheaper, but this won’t be a consolation if the cleaner ends up causing costly damages to your home.

6.    They don’t use harmful cleaning products.

Many housekeeping companies have switched to greener cleaning products. Ask your company what products they use and if they are harmful or toxic to human health and the environment. If they haven’t switched to environmentally friendly and greener cleaning products, ask them if they are willing to change the type of products they use. We can’t stress the importance of using green products because not only is it good for the environment, it is good for the health of you and your children as well.

7.    The workers are background checked.

Because you’ll be letting people in your home, often unattended, it’s important to know that workers of the cleaning agency you hire have thorough background checks done and have no criminal history. This is very important and you should always be sure that whoever cleans your home is, reliable and authorised to work in the country.

Tried implementing these tips and still find yourself drowning with cleaning duties? Contact St Annes Housekeeping today and find out how we can help you maintain a clean and organised home. We offer cleaning services in central London and have tailored packages for clients with different cleaning needs.