Cookie Policy

Learn about how we use cookies and similar technologies to improve your experience on our website.

Last updated: 9/19/2025

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our website. They help us provide you with a better browsing experience by remembering your preferences and improving website functionality.

Cookies do not contain any personally identifiable information and cannot harm your device. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer.

2. Types of Cookies We Use

2.1 Essential Cookies (Always Active)

These cookies are necessary for the website to function properly and cannot be switched off.

  • Session cookies: Remember your session while browsing
  • Security cookies: Protect against fraud and ensure secure connections
  • Functionality cookies: Remember your preferences (language, region)

2.2 Analytics Cookies (Microsoft Clarity)

We use Microsoft Clarity to understand how visitors interact with our website.

Microsoft Clarity Cookies:

  • _clck: Persists the Clarity User ID and preferences, unique to that site, on the browser
  • _clsk: Connects multiple page views by a user into a single Clarity session recording
  • _cluid: Identifies a unique user across sessions for analytics purposes

Data collected includes: Mouse movements, clicks, scrolls, page engagement, device type, browser information, screen resolution, and geographic region (from anonymized IP addresses).

All data is pseudonymized and cannot be used to identify you personally. Microsoft Clarity data is governed by Microsoft's Privacy Policy.

3. How We Use Cookies

3.1 Website Functionality

  • • Remember your language and region preferences
  • • Maintain your session while navigating the site
  • • Ensure forms work properly and securely
  • • Provide a consistent user experience

3.2 Analytics and Improvement

  • • Understand which pages are most popular
  • • Identify areas where users encounter problems
  • • Measure website performance and loading times
  • • Optimize our content and user experience

3.3 Security

  • • Protect against fraudulent activity
  • • Ensure secure data transmission
  • • Maintain the integrity of our services

4. Third-Party Cookies

Our website may include embedded content from third-party services (such as YouTube videos, social media feeds, or maps). When you interact with this content, those third parties may set their own cookies on your device.

Current third-party services include:

  • Microsoft Clarity: Website analytics and user behavior analysis
  • Embedded videos: May include YouTube or other video platforms
  • Social media: May include Facebook, Instagram, or Twitter embeds
  • Maps: May include Google Maps or other mapping services

We do not control these third-party cookies. Please review the privacy policies of these services to understand their cookie practices.

5. Managing Your Cookie Preferences

5.1 Browser Settings

You can control cookies through your browser settings. Here's how:

  • Chrome: Settings → Privacy and Security → Cookies and other site data
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Cookies and website data
  • Edge: Settings → Cookies and site permissions → Cookies and site data

5.2 What Happens When You Disable Cookies

⚠️ Disabling cookies may affect website functionality

  • • Some website features may not work properly
  • • Forms may not submit correctly
  • • Your preferences may not be remembered
  • • We cannot provide personalized experiences

5.3 Opt-Out of Analytics

To opt out of Microsoft Clarity analytics, you can:

6. Data Retention

Cookie retention periods:

  • Session cookies: Deleted when you close your browser
  • Essential cookies: Typically expire after 1 year
  • Microsoft Clarity cookies: Expire after 1 year
  • Third-party cookies: Governed by respective third-party policies

You can delete cookies at any time through your browser settings. Some cookies may be recreated when you visit our website again if they are necessary for functionality.

7. Your Rights

Under applicable privacy laws, you have the right to:

  • Access: Request information about cookies we use
  • Control: Manage your cookie preferences
  • Delete: Clear cookies from your device
  • Object: Opt out of non-essential cookies
  • Withdraw consent: Change your mind about cookie usage at any time

8. Contact Us

If you have any questions about our use of cookies, please contact us:

Email: [email protected]

Phone: 020 3670 9997

Address: 34 Bloomsbury Street, London WC1B 3QJ

9. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will post any updates on this page and indicate the date of the last revision. We recommend reviewing this policy periodically to stay informed about our cookie practices.