Expert carpet cleaning services using advanced hot water extraction technology. Trusted by London homes and offices for deep stain removal, allergen elimination, and fast-drying results.
London's carpets take a beating. Foot traffic, cooking smells, pet dander, and the grit tracked in from the Underground all accumulate deep in carpet fibres where a household vacuum cannot reach. At St Anne's Housekeeping, we use professional hot water extraction — the gold standard recommended by carpet manufacturers — to lift embedded dirt, neutralise allergens, and eliminate odours at source. The result is a carpet that looks, smells, and performs like new, without the disruption of older wet-shampoo methods. Our teams arrive fully equipped and leave your carpets dry and ready for normal use within hours.
Hot water extraction reaches deep into carpet fibres to remove dust mites, pet dander, and allergens — not just surface dirt.
We identify each stain type and apply the specific chemistry needed to break it down, neutralising odours at source rather than masking them.
We cover all London postcodes, arrive with all equipment included, and use high-powered extraction to minimise drying time — typically 2–4 hours.
From wall-to-wall Axminster in a Kensington townhouse to flatweave rugs in a Shoreditch studio, every carpet has a different fibre, weave, and dye process. We assess each carpet individually before cleaning to determine the correct method and solutions, ensuring a thorough result without risk of colour fade, shrinkage, or pile damage.
Hot water extraction for synthetic, nylon, and wool carpets
Low-moisture dry cleaning for delicate or water-sensitive fibres
Material-specific pre-treatments to protect dyes and prevent shrinkage
REACH-compliant, biodegradable cleaning solutions throughout
Safe for children, pets, and allergy sufferers
No solvent residues — carpets dry clean, not sticky
We serve all London postcodes and carry all required equipment on every visit — no preparation needed on your part.
Hot water extraction — commonly called steam cleaning — is the carpet cleaning method recommended by most manufacturers and the IICRC (Institute of Inspection, Cleaning and Restoration Certification). Our professional units inject water heated above 90°C deep into the carpet pile under high pressure, then immediately extract it along with dissolved dirt, bacteria, and allergens. The high-power extraction leaves carpets far drier than older wet-shampoo methods, reducing drying times and eliminating the risk of mould or mildew.
Hot water extraction is the cleaning method specified in most carpet manufacturer warranties. Our equipment meets or exceeds these standards on every job.
Water heated above 60°C destroys bacteria, dust mites, and their eggs — essential for homes with allergies, asthma, or young children.
Our high-powered extraction units remove the majority of moisture during cleaning. Carpets are typically walk-on dry within 2–4 hours.
Our certified carpet cleaning technicians assess pile type, soiling level, and manufacturer recommendations before selecting the appropriate temperature, pressure, and cleaning solution for each job.
Sofas, armchairs, and fabric headboards harbour the same allergens, body oils, and odour-causing bacteria as carpets — often more so, given their direct contact with skin. We use upholstery-specific extraction equipment and fabric-safe solutions matched to each material: cotton, velvet, chenille, microfibre, and mixed-weave fabrics all require different approaches to clean effectively without causing water-marking, distortion, or colour bleed.
Dry extraction for water-sensitive and delicate upholstery fabrics
Hot water extraction for cotton, synthetic, and mixed-weave fabrics
pH-neutral solutions for velvet, silk, and natural fibres
Book carpet and upholstery cleaning together for a single comprehensive visit. Most clients save time and see a more consistent result when both are refreshed at the same time.
After cleaning, we can apply a Scotchgard-based protective treatment that causes spills to bead on the surface rather than absorbing into the fibre — significantly extending the time between professional cleans.
Handmade Persian, Oriental, and antique rugs require a completely different approach to machine-made synthetic carpets. The dyes used in traditional rug-making are often pH-sensitive, natural wool or silk fibres can be damaged by high temperatures or alkaline chemicals, and the warp and weft structure can distort if exposed to excessive moisture. Our specialist rug cleaning process uses gentle, hand-applied solutions and controlled drying to restore colour vibrancy and pile condition without compromising the integrity of the weave.
We test the dye fastness of each rug before applying any cleaning agent, using only pH-neutral solutions matched to the fibre type and colouring process.
Traditional rugs are worked by hand with soft brushes, rinsed thoroughly, and dried flat in a controlled environment to prevent pile distortion.
Every rug is photographed before cleaning, cleaned under close supervision, and checked against the original photos before being returned.
Commercial carpets face significantly higher soiling rates than residential ones. Daily foot traffic from dozens or hundreds of people, regular spills, and the abrasive grit tracked in from London streets degrade carpet fibres and appearance far faster than in a home. We provide scheduled commercial carpet cleaning programmes tailored to the footfall and usage patterns of each space.
Office carpets: quarterly deep cleans with interim spot-treatment visits
Hotel corridors and bedrooms: regular deep cleans aligned with occupancy
Retail spaces: out-of-hours cleaning with rapid drying to avoid disruption to trading
Targeted deep cleaning of entrance lobbies, lifts, and corridor traffic lanes
Encapsulation cleaning for areas that must be back in use quickly
Traffic lane pre-treatment to break down embedded soiling before extraction
We work early mornings, evenings, and weekends to ensure no disruption to your operations. Our teams are punctual, work quietly, and leave your space ready for the next business day.
Regular professional cleaning removes the abrasive grit that damages carpet fibres at the base of the pile — the primary cause of carpet degradation in commercial spaces. A properly maintained commercial carpet lasts significantly longer than one that is only spot-cleaned.
Every stain is chemically different: coffee contains tannins, red wine contains anthocyanins, pet accidents leave uric acid crystals, and ink contains synthetic dyes. Generic cleaning products treat all stains the same way and rarely achieve full removal. Our technicians identify the stain type first, then apply the specific chemistry needed to break it down — followed by hot water extraction to lift every trace from the pile.
Every stain tells a story. We erase it.
We apply a targeted tannin-removing pre-treatment that breaks the molecular bonds between the stain and carpet fibre before hot water extraction removes all residue. Treatment is most effective when applied promptly — if you have a fresh spill, we can advise on temporary measures over the phone.
Anthocyanin-based stains like red wine respond to a specific alkaline treatment that neutralises the pigment before it sets permanently. Our technicians work carefully to prevent the stain from spreading during treatment.
Pet urine leaves uric acid crystals that standard cleaning cannot remove and that reactivate in humidity to produce persistent odour. We use enzyme-based treatments that biologically break down the uric acid compounds, eliminating the odour source entirely rather than masking it.
All stain treatment products we use are non-toxic, low-VOC, and free from harsh solvents. They are safe in homes with children, pets, and allergy sufferers, and leave no chemical residue once the carpet has dried.
We follow a consistent, systematic process on every visit to ensure a thorough and predictable result. Nothing is rushed or skipped, and our technicians can talk you through each stage before work begins.
We identify carpet fibre type, construction, and soiling level, and note any stains or areas of concern. This determines the cleaning method, water temperature, and pre-treatment products required.
Stain-specific pre-treatments are applied to problem areas and worked gently into the pile. A general pre-spray is applied across the whole carpet to break down traffic lane soiling and body oils before extraction.
Our high-pressure extraction wand injects heated water deep into the carpet pile and immediately recovers it — along with dissolved dirt, bacteria, and pre-treatment residue. This is repeated across the entire surface in overlapping passes.
Pile is groomed to restore the natural fibre direction and speed drying. Persistent spots receive a final targeted treatment, and air movers are positioned where needed to accelerate drying.
A Scotchgard protective treatment applied after cleaning provides an invisible barrier that causes new spills to bead on the surface rather than immediately absorbing into the pile. This gives you significantly more time to blot a spill before it becomes a stain, and slows the rate at which general soiling re-accumulates between professional visits.
Applied to carpet fibres after cleaning, Scotchgard causes liquids to bead and roll rather than absorbing immediately — giving you time to blot spills before they set.
Protected carpets resist dry soiling as well as liquid spills, meaning they maintain their appearance longer and require professional cleaning less frequently.
We provide written aftercare advice covering vacuuming frequency, spot-cleaning technique, and the recommended interval for your next professional clean based on your household usage.
St Anne's Housekeeping has been trusted by London homeowners, landlords, and businesses since 2008. Our carpet cleaning technicians are trained to IICRC standards and carry comprehensive public liability insurance. We use professional-grade equipment — not the hire-shop machines available to the public — and we stand behind our results: if a stain has not been adequately treated, we return to re-treat at no additional charge.
Our carpet cleaners hold recognised industry certifications and receive ongoing training on fibre types, soiling chemistry, and extraction techniques.
All work is covered by comprehensive public liability insurance. Every technician is DBS-checked and identity-verified before joining the team.
We use high-specification extraction units that far exceed the capability of consumer hire machines — delivering better cleaning power and faster drying times.
If you are not completely satisfied with the result, we will return to re-clean the affected area at no additional cost. We stand behind every job.
Contact St Anne's Housekeeping today for a free, no-obligation quote for professional carpet cleaning anywhere in London.
A standard double bedroom carpet typically takes 30–45 minutes to clean. A full three-bedroom flat usually takes 2–3 hours. Drying time is typically 2–4 hours for hot water extraction, depending on carpet type, pile depth, and ventilation. We position air movers to speed the drying process if required, and can advise on timing based on your specific property.
We primarily use hot water extraction (sometimes called steam cleaning), which is the method recommended by most carpet manufacturers and the IICRC. For water-sensitive fibres such as sisal, seagrass, or certain antique rugs, we use low-moisture dry extraction methods instead. We assess each carpet individually before cleaning to select the most appropriate method.
Many set-in stains can be significantly improved or fully removed with the correct pre-treatment chemistry, even if previous cleaning attempts have failed. The result depends on the stain type, how long it has been in the carpet, and whether prior cleaning has set it further. We provide an honest assessment during the pre-inspection and will not charge for stain treatment attempts that do not achieve a satisfactory improvement.
We move light furniture such as chairs, coffee tables, and ottomans as part of the service. We ask clients to remove fragile ornaments beforehand. We clean around large fixed pieces such as sofas and beds, and will move them if they can be safely relocated by our team on the day.
For most London households, a professional deep clean every 12–18 months maintains carpet hygiene and appearance. Households with pets, young children, or high foot traffic benefit from cleaning every 6–12 months. Commercial carpets in high-traffic areas typically need professional cleaning every 3–6 months. Regular vacuuming between visits significantly extends the interval required.
Yes. All cleaning solutions we use are REACH-compliant, non-toxic, and free from harsh solvents or bleaching agents. They are safe for children and pets once the carpet has dried — typically within 2–4 hours. We can use fragrance-free products on request for households with scent sensitivities.
St Anne's Housekeeping provides expert carpet cleaning across all London postcodes. We bring all equipment, use professional-grade extraction methods, and deliver results that last. Free quotes provided within hours.
Call St Anne's Housekeeping today or submit an enquiry online for a free, no-obligation quote. We cover all areas of London and can typically arrange visits within 48–72 hours.
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London's premier housekeeping service, trusted by discerning clients across the capital.
020 3670 9997
Available 7 days a week
We respond within 24 hours
34 Bloomsbury Street, London WC1B 3QJ
Serving Central London and surrounding areas
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